Effective Date: 2023/07/01
- Information We Collect
1.1 Account Information: To use our platform, you need to create an account. We collect information such as your name, email address, and password to set up and secure your account.
1.2 Page and Group Information: When you connect your business pages and groups to our platform, we may collect information associated with those accounts, including the names, URLs, and other relevant details.
1.3 Usage Information: We collect information about your interactions with our platform, such as the posts you schedule, the pages and groups you manage, and the actions you take. This information helps us improve our services and provide you with a better user experience.
1.4 Device and Log Information: We automatically collect information about the devices you use to access our platform, including IP address, browser type, operating system, and device identifiers. We also gather log data, such as timestamps, page views, and the duration of your sessions.
- How We Use Your Information
2.1 Provision of Services: We use the information we collect to provide and improve our platform, deliver scheduled posts to your pages and groups, and personalize your user experience.
2.2 Communication: We may use your email address to send you important updates, such as service announcements, security alerts, and administrative messages. We may also send you promotional emails or newsletters, but you can opt out of these communications at any time.
2.3 Enhancing Security: We employ various security measures to protect your information from unauthorized access, misuse, or disclosure. We may also use your information to detect and prevent fraudulent activities and to comply with legal obligations.
2.4 Aggregated Data: We may use aggregated and anonymized data for statistical and analytical purposes to gain insights into user behavior, trends, and preferences. This data does not identify you personally.
- Sharing and Disclosure of Your Information
3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, analytics providers, and customer support platforms. These providers are contractually obligated to protect your information and use it solely for the purposes specified by us.
3.2 Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the acquiring entity or third parties involved in the transaction. We will notify you and provide choices regarding your information in such circumstances.
- Your Privacy Choices
4.1 Account Settings: You can access and update your account information through the settings in your NetViet SNS Marketing account. Please ensure that your information is accurate and up to date.
4.2 Communication Preferences: You have the option to opt out of promotional emails and newsletters by following the instructions provided in those communications. However, you will continue to receive important service-related messages.
- Children’s Privacy
NetViet SNS Marketing is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
- Contact Us
We are committed to protecting your privacy and providing you with a secure and reliable platform.